PRIVACY POLICY

This Privacy Policy describes how mayde (“we,” “our,” or “us”) collects, uses, and shares your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely through our payment providers — we do not store full card numbers)

  • Order details and customization information

We also automatically collect limited technical data such as IP address, browser type, and pages visited, to improve website performance.

How We Use Your Information

We use your information to:

  • Process and ship orders

  • Communicate about your order

  • Provide customer support

  • Improve our website and products

  • Prevent fraud or unauthorized transactions

  • Send occasional emails if you have opted in to marketing

Sharing Your Information

We only share your information with trusted third-party services necessary to operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Website hosting provider

  • Email service providers

We do not sell your personal information.

Data Retention

We retain order information for our records unless you request deletion, except where required for legal or tax purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at: hello@shopmayde.com

Changes

We may update this policy from time to time to reflect operational or legal changes.