TERMS OF SERVICE

By accessing this website and placing an order with mayde, you agree to the following terms and conditions.

Products

Due to the custom and handmade nature of our products, slight variations in embroidery, stitching, placement, or sizing may occur. These variations are inherent to the process and are not considered defects.

Customization Responsibility

Customers are responsible for reviewing all spelling, initials, names, and selections prior to placing an order. We are not responsible for any errors submitted at checkout.

Processing & Shipping

All orders require a processing period prior to shipment. Shipping times are estimates provided by the carrier and are not guaranteed.

We are not responsible for:

  • Carrier delays

  • Lost or stolen packages once marked as delivered

  • Incorrect or incomplete addresses provided at checkout

Returns & Exchanges

As each item is made to order, all sales are final, and we do not accept returns or exchanges.

If there is an issue with your order, please contact us within 14 days of delivery, and we will work with you to resolve the issue.

Intellectual Property

All designs and branding on this website are the property of mayde.

For embroidery designs, while common words or phrases cannot be claimed, the way mayde designs, styles, and presents them is unique. Copying or using our designs, photos, or listings for commercial purposes without written permission is strictly prohibited.

Limitation of Liability

mayde shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of those changes.

Contact

For any questions regarding these Terms of Service, please contact: hello@shopmayde.com